When my sister got married, the seamstress at the bridal shop treated her like crap and told her that everything that was wrong with her dress was in her head and she was just acting crazy. Not wanting to have a similar experience, I decided to have my dress altered by a woman who I met when my sister was dress hunting who I really liked. I wanted to go with somebody who I thought would respect me and treat me well as well as doing a good job with my dress.
Last Friday was my second fitting. As I was getting ready to leave, my father called to say that he called the shop for directions (since my mom was going to come with me) and the seamstress had no recollection of our appointment. I immediately called to figure out what was happening and was told that she hadn't written down the appointment in her book, so she had forgotten it. Since this is the kind of thing that occasionally happens (and happens a lot to me), I let it go and rescheduled for Wednesday.
Last night we arrived at the shop and it was closed. I called the number on the door and she said, "I had you down for next Wednesday." I flipped out. What bride would schedule her second (NOT FINAL) fitting for a week and a half before her wedding? The dress still needs a hem and the neckline has to be changed. The seamstress apologized profusely and I scheduled an appointment for today. She assured me that she would not leave the shop until I came by, and that she would be there whenever I came in.
Nonetheless, I feel really frustrated. I didn't really have two hours to waste driving out to Olney today and yesterday, and I'm very worried about getting my dress back in time because if this woman can't handle scheduling appointments, I'm not going to be able to.
Also, what the hell would I do if I had a real job where I couldn't run off in the middle of the day and go to fittings? I mean, seriously - our evenings are booked up through next week, and just because somebody is getting married doesn't mean they have unlimited time during the day to deal with stuff like this.
Have you experienced any unexpected frustrations or disappointments with vendors?